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HELP US TO HELP YOU

 

Our aim is to offer our patients a fast, efficient and friendly service. To enable us to do this we require some help from you:

• Please do not request home visits unless you are housebound or genuinely too ill to attend the surgery.

• If you are unable to attend an appointment please let us know as soon as possible so we can offer your appointment to another patient.

• If you have several problems you wish to discuss with the doctor, please ask for a longer appointment.

• The out-of-hours service is for emergencies and urgent problems that cannot wait until the following day to be seen. Please do not abuse this service.

• Please let us know if you change your home address, telephone number or any other personal details as soon as possible so we can update our records

We welcome suggestions for the improvement of our service and patient care. Our suggestion box is located on the counter at reception.